Shipping policy

Cuban Beans Shipping Policy

Thanks for shipping with Cuban Beans! Here are the terms and conditions of our shipping policy. Please read carefully before making a purchase so you know what to expect.

Shipping and processing times

We process all orders within three business days after the order is placed. Please note that we don’t ship or deliver orders on holidays or weekends.

In the event of a Bulk order or high order volume, your order might be delayed a few days. Please be prepared for this possibility as you make your purchase. In the case of any significant shipping delays, we’ll contact you using the email or phone number you provided during checkout.

Domestic shipping costs and estimates

We’re happy to offer free domestic shipping for the US lower 48 States. With standard free shipping, products are expected to arrive within seven days of placing your order, though sometimes we experience delays during Holidays and festivities.

Here’s a summary of our other shipping options:

Shipping options	Carrier options	Estimated delivery time	Cost
Option 1	Carrier UPS Ground Service.	2 to 3 business days	$7.48
Option 2	Carrier USPS Express, Service depending of the size of your order, estimate is based on a 1LB order.	1 business day	$14.53
Option 3	Carrier UPS Overnight Day Service. depending of the size of your order, estimate is based on a 1LB order.	1 business day	$13.75

International shipping costs and estimates

We do not ship to Africa, Mid-Orient or Australia.

We also offer international shipping. We currently ship to these countries: Some Restrictions Apply.

• Canada, Europe, Central and South America Shipping Quotes are Based On Country of Destination.

Here’s a summary of our international shipping options: Hawaii, Alaska and other US Territories

Shipping options	Carrier options	Estimated delivery time	Cost
Up to 12 Pounds	USPS and UPS Standar Ground	5 to 10 business days	10.00

Additionally, international orders may incur taxes or import duties like VAT. These are incurred once the package reaches the destination country. [Your company] isn’t responsible for these charges—any incurred charges will be the customer’s responsibility.

How can I track my order status?

You can visit this link with your order number to check the status of your delivery:

Domestic Orders:  https://tools.usps.com/go/TrackConfirmAction_input

Domestic Orders:  https://www.ups.com/track?loc=en_US

International Orders: https://www.theupsstore.com/tools/track-a-package/index

You’ll also receive an email notification from us once your order has shipped. This email will include a carrier tracking number you can use to check on your order. It can take up to 48 hours for your tracking info to show up.

If for some reason you haven’t gotten your order in more than 14 business days, please contact us at: cubanbeansinfo@gmail.com We’ll look into it for you!

Returns and refunds policy

We offer a no-questions-asked return policy that applies for 30 days after your order is delivered. Returned items must be in brand-new condition, and customers are responsible for return shipping in some cases.

In the case of lost orders, or items that are damaged upon delivery, customers are entitled to a full refund within 14 days of shipping.

For any return or exchange inquiries, please email us ASAP at: Cubanbeansinfo@gmail.com. We address each inquiry individually, and we’ll try our best to make sure everyone is satisfied.

To learn more about how we handle returns and refunds, please visit our Returns and Refunds Policy page at: https://cubanbeans.com/pages/contact